Metrics of a Successful Knowledge Community

By Ben Schwartz
In

Effective knowledge management depends on community-building and collaboration: pulling together everyone’s information and experience in a usable format enables each individual to benefit from the shared body of knowledge. At…

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Cross-Agency Collaboration: Information Sharing for Combined Success

By Andrea Castle
In ,
Tesla Government Inc. | Unpack your data with confidence.

Federal agencies working on similar projects or in the same geographic area often find overlap in their missions and requirements. These separate agencies are asking the same questions, writing the…

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Building Collaboration Externally

By Ben Schwartz
In ,

You are working in the name of the United States government to support and address an initiative on the other side of the globe. In the same region, you have…

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Collaborating Across Time Zones

By Andrea Castle
In , ,

When work requires international collaboration, the last thing you want to do is figure out time zone differences. Learn how to make collaboration easy for global teams!

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How to Encourage Cross-Team Collaboration

By Ben Schwartz
In , ,

Collaboration is hard. Cross-team collaboration to advance a critical mission? Much harder and much more important. Here’s how we encourage collaboration among our teams.

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User Engagement and Community Building for Knowledge Management Success

By Fred Hassani
In , ,

A misconception in knowledge management is that technology will take care of everything for you. People think the technology will be so compelling that an instant community of knowledge sharers will spontaneously emerge. But, it doesn’t work that way in reality.

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5 Steps to Stop Information Hoarding and Encourage Collaboration

By Andrea Castle
In ,

“Information sharing” isn’t just a buzzword, it’s a reality for modern-day government operations. However, sharing is difficult. We learned from the 9/11 Commission that the lack of information sharing was…

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The Collaboration Conundrum

By Brie Gilvin
In ,

If you have worked with or for any US government agency, you know that sharing “across lines” with other agencies is at best a headache and at worst out of…

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