Eliminating Information Silos Caused by Remote Teams and Common Collaboration Tools

By Ben Schwartz
In

During the pandemic, organizations quickly shifted to remote work with the help of communication and collaboration platforms like Slack, Google Docs, and MS Teams.  But over time, the limitations of…

Steps to Successful Project and Knowledge Management: Tesla Government on the Get Down to Business Podcast

By Andrea Castle
In

Shaped by her time in the Army, Andrea Castle uses that experience to help government and military clients get their projects done on time and on budget. As data curator…

Essential for User Adoption Strategy: Defining & Tracking Onboarding Metrics

By Andrea Castle
In ,

A key component of any new system implementation is developing user adoption strategies that get users into the system and engaged to make the program successful.

But there’s really only one way to know if new software is delivering the value you expect: user adoption metrics.

File Naming and Data Organization Best Practices: From Clutter and Chaos to Knowledge Management Nirvana

By John Steed
In

No one pays much attention to file names until they cause a problem. Perhaps you’ve experienced the frustration and needless busywork caused by a lack of standardized file organization practices.  …

Data Curation Strategy: 3 Essential Elements and Best Practices

By Andrea Castle
In

Federal agencies are collecting more data and information than staff can manage. With so much to sift through, it’s sometimes impossible to find the small percentage of data that’s actually…

3 Signs You Could Benefit from a Knowledge Management System

By Andrea Castle
In

Since our team is frequently called to rescue clients experiencing information overload, we are often asked how a government agency can benefit from a knowledge management system.  Many questions arise…

Disadvantages of Lots of Data

By Fred Hassani
In

We live in a grand age of communication. Every day, we have access to an abundance of data and information passing across our screens. Anything we need to know is…

Why Do Knowledge Management Projects Fail? Lack of User Engagement.

By Andrea Castle
In

Stories about project success and failure make great reading for project managers. Without enduring the pain, you can see how some projects went off the rails while others didn’t. For…

How to Make Information Manageable

By Ben Schwartz
In

It’s no secret organizations and agencies are creating, acquiring, and storing more data than ever before. This data explosion is the new reality for government organizations—in fact, there is even…

Understanding User Adoption

By Andrea Castle
In , ,

Are you rolling out a new knowledge management platform, file sharing system, or another piece of internal software? Two words will make all the difference in how successful it is: User adoption.