Job title: Multinational Outreach Specialist (Internal Applicants Only)
Employment type: Full Time
Location: Falls Church, VA or remote within the U.S. (no California, Hawaii or Alaska)
About Us: Tesla Government Inc. (no affiliation with the automotive company) is a rapidly growing small business, located in Falls Church, Virginia. Founded in 2009, Tesla Government’s initiatives are designed to improve how government agencies manage and share information internally while extending to other government agencies and external partners. With decades of federal, military, and NGO experience, our proven agile approach delivers results and impactful solutions within a swift timeframe. Our metrics- driven approach and focus on performance reduces risk and ensures rapid adoption and project success.
We offer Flex PTO, flexible work schedule, health benefits, 4% matching on 401k contributions, competitive compensation, work from home (telework), and an Apple MacBook Pro. We have a friendly, active work environment, and our projects make a difference.
Position Summary
The Multinational Outreach Specialist supports the information needs of government, military, and select partners. The Multinational Outreach Specialist supports missions primarily focused on knowledge management support, data collaboration, and customer relationship management with US government and military users who work directly with multinational partners, or who are looking to work more collaboratively internally. The specialist works with members stationed around the world, supporting a variety of missions, and must ensure that members have the resources they need to accomplish their missions and are connected to the proper support personnel.
The outreach specialist should focus on four key areas:
- Maintaining existing relationships and improving support
- Connecting users working similar missions and ensuring USG can connect with partner
- Assisting USG users working with partners by educating them on creative ways to collaborate using our platform
- Increase information sharing among USG organizations and partners
Essential Duties and Responsibilities (other duties may be assigned):
Maintaining Relationships (40%)
- Anticipate needs of major user groups and key stakeholders
- Interact with government users in person, over the phone, and through email to build and maintain relationships
- Provide virtual or in person briefings to users on key evolving topics or platform best practices
- Identify, suggest, and execute key information-sharing initiatives that provide value to key government and military organizations
Connecting Users (20%)
- Identify major user groups or key users and maintain the system to manage interactions with these groups
- Seek opportunities to connect users, ideally through our platform, to support each other on research opportunities or initiatives
- Promote our communication tools for quick collaboration
- Include other team leads when appropriate to ensure users are supported
Assisting with Collaboration (20%)
- Proactively help users manage their information, organizing it in an intuitive manner
- Seek new ways to better relay information, leveraging visualizations and platform tools to help users accomplish their missions
Increasing Information Sharing (20%)
- Actively monitor uploads for potential sharing opportunities
- Promote information shared by different user groups to appropriate channels
Required Qualifications
- Previous military experience with honorable discharge or prior experience working with military personnel
- Demonstrated experience with public speaking and/or leading trainings
- Comfortable learning new technology
- Proficient with ClaraKM software suite (minimum of 1 year of experience)
- Proficient with MS Office
- US citizen eligible for a security clearance
Desired Qualifications
- Any extra technical capabilities, like proficiency in GIS or coding, especially Python
- Undergraduate degree or higher
- Work or internship experience with the military or federal government (such as the State Department, USAID, or other federal agencies)
- Foreign language skills a plus
- Easily able to communicate with high-level officials
To apply, please submit your resume and cover letter.
Tesla Government Inc. is an equal opportunity employer and values diversity in its workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.
Equal Opportunity Employer/Veterans/Disabled
Tesla Government adheres to a policy of employment-at-will which allows either party to terminate the employment relationship at any time, for any reason, with or without cause or notice.