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Why Do Knowledge Management Projects Fail? Lack of User Engagement.

By Andrea Castle
In

Stories about project success and failure make great reading for project managers. Without enduring the pain, you can see how some projects went off the rails while others didn’t. For…

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Metrics of a Successful Knowledge Community

By Ben Schwartz
In

Effective knowledge management depends on community-building and collaboration: pulling together everyone’s information and experience in a usable format enables each individual to benefit from the shared body of knowledge. At…

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The Collaboration Conundrum

By Brie Gilvin
In ,

If you have worked with or for any US government agency, you know that sharing “across lines” with other agencies is at best a headache and at worst out of…

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Avoid These Three Common Knowledge Management Pitfalls

By Fred Hassani
In

You’ve been there. A co-worker asks you to find a document on the shared drive. Despite some searches, you’re unable to find exactly what was requested. Frustrated (and perhaps a…

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