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Benefits of Open-Source Research for Federal Agencies

By Tyler Wilson
In

With the 24/7 news cycle, many of us have learned to source and assess articles and updates like professional researchers. Is the information I have in hand accurate or not?…

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Two men collaborating near laptops

Insider Secrets for Knowledge Management System Adoption: Community Building

By Fred Hassani
In

Your agency’s new knowledge management system (KMS) went live a few weeks ago. You were excited to introduce it to everyone and expected to hear good feedback, but what are…

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Open-Source Data Is Everywhere, You Just Need to Use It

By Brie Gilvin
In

Did you know that you have access to robust conflict data on Africa? Or that the United Nations High Commissioner for Refugees (UNHCR) and the United States Agency for International…

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Holding 59% of Backlogged Clearances in Its Hands, DoD Announces New "Lines of Effort"

By Geoff Openshaw
In

Obtaining a security clearance can feel like the long march to Mordor: just when you think you have arrived, an angry little monster shows up to set you on a…

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Reading or Skimming: Writing for How People Read Online

By Riz Zandi
In ,

What if I told you that the majority of visitors to your site aren’t actually reading your content but are just skimming it? The fact is most people simply don’t…

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We Want to Shape the Future Without Spending Time Building Context

By Joe Delany
In

The 9-11 Commission stated six primary reasons for restructuring the Intelligence Community. First on the list was that information was not organized. The Commission argued that the importance of “…integrated,…

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Out of the Wild: Taming the Information Beast in the Digital Age

By Maureen Carita
In , ,

As knowledge workers in today’s digital world, we’re constantly bombarded with unstructured information of all types in all formats–emails, news feeds, blogs, research papers, whitepapers, performance reports, market analyses, etc.…

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Choosing the Right Image Format for the Web

By Joe Fitzgerald
In

Whether you’re a seasoned web content manager or a newbie blogger, you’ll likely find yourself asking this question: what is the best image file format to use for my web…

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When In Doubt, Make A Graphic

By Geoff Openshaw
In

Managing information often results in cumbersome data sets that are not friendly to readers or the poor saps curating them. Whether working through thousands of pages of coded results from…

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The Collaboration Conundrum

By Brie Gilvin
In ,

If you have worked with or for any US government agency, you know that sharing “across lines” with other agencies is at best a headache and at worst out of…

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Avoid These Three Common Knowledge Management Pitfalls

By Fred Hassani
In

You’ve been there. A co-worker asks you to find a document on the shared drive. Despite some searches, you’re unable to find exactly what was requested. Frustrated (and perhaps a…

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